Group MIS Manager

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Group MIS Manager on a full-time permanent basis

Culture and Environment
Join a dynamic and welcoming team in an inspiring, collaborative environment. Our client is dedicated to supporting your success by providing comprehensive training, ensuring you have the skills and knowledge to excel in your new role. The workspace is a cutting-edge, contemporary setting, featuring iconic interior design that delivers a true "wow" factor.

Personality
We are seeking an experienced and proactive MIS Manager to oversee the management, maintenance, and optimization of our business software applications, ensuring they align seamlessly with organisational objectives. As a key leader, you will foster open communication and promote cross-functional collaboration with various departments to drive operational efficiency and innovation. If you are a strategic thinker with a strong technical background and a passion for leveraging technology to achieve business goals, we encourage you to apply.

Reward

• Monday to Friday
• Full training provided
• 25 days holiday plus an option to buy or sell up to 5 extra days per year
• Free parking
• Competitive contributory pension scheme
• Health cash plan
• Share save scheme
• Discounts on products and services

Job Role:

• Leading, managing, and developing the MIS team
• Ensuring the team has the necessary skills and knowledge to optimise software systems and provide ongoing support
• Managing and overseeing the business software applications, including ERP, WMS, CRM, and other internal systems
• Ensuring licensing compliance for all software and managing renewals and contracts with vendors
• Developing and implementing software update processes, ensuring timely upgrades
• Collaborating with business units to identify software solutions that improve operational efficiency
• Providing proactive recommendations for improvements based on software performance and user feedback
• Managing relationships with software vendors
• Negotiate contracts with vendors and ensure service-level agreements are met
• Working closely with other IT teams to ensure seamless integration between software and infrastructure systems
• Overseeing data integrity and backup systems for all business software
• Be responsible for overseeing software security, ensuring compliance with relevant standards such as GDPR, data access controls, and encryption
• Ensuring security measures are in place, security is effectively managed across  software systems
• Supporting the implementation of software across other group companies and departments, in collaboration with the PMO and Infrastructure teams
• Supporting end-users giving guidance on system usage and troubleshooting
• Developing/maintaining reports and dashboards to provide insights to business leadership for informed decision-making
• Ensuring data from software systems is accessible, accurate, and actionable
• Collaborating with other IT departments and business units to define KPIs and performance metrics for software systems
• Researching new technologies to ensure the software landscape remains competitive and efficient
• Implementing new software features or upgrades that improve business processes
• Valuate current systems and assessing the roadmaps of software suppliers
• Engaging in ongoing research and evaluation of new technologies, assessing potential updates and improvements for current systems based on vendor roadmaps and emerging technologies.

Skills and experience:

• Bachelor’s degree in computer science, computer engineering preferred not essential
• At least 5 years in software management and vendor management
• Experience in ERP, CRM, WMS, and similar systems
• In-depth knowledge of software systems and managing vendor relationships
• Exceptional communication, project management, and team collaboration abilities
• Strong organisational skills with a keen eye for detail
• Expertise in data security practices and managing backup solutions
• Advanced understanding of computer hardware, software, protocols, and systems
• Extensive experience working with large-scale systems and databases
• Comprehensive understanding of data security policies and procedures
• Excellent analytical and problem-solving abilities
• Ability to simplify complex technical information to nontechnical stakeholders
• Proven leadership and interpersonal skills with strong project management expertise

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.