Customer Agent

Oakley Recruitment is working in partnership with an organisation based in Tamworth. This is an excellent opportunity to join an expanding team as a Customer Agent on a full-time basis.

Culture and Environment
Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it.

Personality
Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard and it will pay off. Creating a positive first impression is essential and wanting to do a good job. Experience In a telephone based customer service role is required. If this personality resonates with you, get in touch as this could be the next career step in your journey.

Reward

• OTE £28,000, uncapped commission
• Full training provided
• 37.5 hours per week, Monday -Thursday 9am-5:30pm, Friday 9am-5pm
• Gifted birthday holiday day
• Free parking

Job Role

• Making calls to business customers to discuss outstanding debt
• Collecting debt on behalf of organisations
• Sending emails and correspondence
• Building customer rapport
• Updating and maintaining the database

Skills and experience

• Customer Service experience
• Confident communicator
• Excellent interpersonal skills
• Ability to build rapport with others
• Comfortable to speak to people about sensitive subjects

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.