Service Advisor

London | Permanent, full-time
| £30,000 - £34,000 per annum (£12k OTE, Service Plans £30 each, 33 Days Annual)
Ref: IM2763 (6 days ago)
SERVICE ADVISOR
Wimbledon | £30,000–£34,500 Basic + £30 Per Service Plan | 33 Days Annual Leave | Monday-Friday | Career Progression

CAREER OPPORTUNITY
Join a successful dealership in Wimbledon with a competitive salary and excellent annual leave package.

SALARY AND BENEFITS
Receive a basic salary of £30,000–£34,500 plus £30 for every service plan sold.
Benefit from 33 days annual leave and career progression opportunities.

EXPERIENCE REQUIREMENTS
Possess previous automotive Service Advisor experience.
Understand the pace of a busy aftersales environment.

ROLE RESPONSIBILITIES
  • Manage customer bookings and set clear expectations.
  • Liaise with Technicians and the workshop during repairs.
  • Keep customers updated on progress, costs, and timescales.
  • Prepare job cards, estimates, and invoices.
  • Discuss servicing and repair needs with customers.
  • Promote service plans and maximise sales opportunities.
  • Deliver a smooth, professional customer experience.
  • Build strong, long-term customer relationships.

DESIRED SKILLS
  • Confidence in discussing vehicle repairs and costs.
  • Good understanding of workshop and aftersales processes.
  • Ability to manage multiple jobs with clear communication.
  • Professional, customer-focused approach.

ADDITIONAL PREFERENCES
  • Main dealership experience.
  • Experience selling service plans or additional products.
  • Experience working closely with a busy workshop.
  • Ambition to develop within the automotive industry.

ROLE ADVANTAGES
  • £30,000–£34,500 Basic.
  • £30 Per Service Plan Sold.
  • 33 Days Annual Leave.
  • Monday-Friday Working.
  • Career Progression Opportunities.
  • Established Automotive Environment.

THE PEMBROOK DIFFERENCE
Receive personal communication from a Pembrook team member upon application.
Understand your experience and ensure the opportunity is right for you.

APPLICATION INVITATION
Experienced Service Advisors in Wimbledon are encouraged to apply for a strong package and genuine career progression.

London, UK

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