Business Development Manager

Miami, United States | Permanent, full-time
| $120,000 - $150,000 per annum
Ref: MD10 (2 weeks ago)
Eradicating the final barrier of global communication… 
At thebigword, we specialise in language solutions, translating over 1 billion words annually, support more than 250 languages and handle millions of interpreting minutes each year. As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network. We’re proud that our services support thousands of people every single day, from NHS workers to global brands across the world.  
Joining our team is not just a career, it’s being part of something much bigger! 

The Role Unveiled 
At thebigword, we are a global leader in providing top-tier language services, with a dynamic and innovative team that is passionate about driving growth. As the Business Development Manager for our Interpreting Division in the US, you will be at the forefront of expanding our market presence, focusing on building relationships, identifying opportunities, and generating revenue. 
You will be responsible for identifying and pursuing high-value business opportunities in the US, driving growth in the Interpreting market. Your key focus will be on cultivating relationships, developing tailored solutions for clients, and managing the sales pipeline to achieve and exceed targets. 
 
Your Role in Action 
  • Strategic Opportunity Identification: Innovate and pinpoint high-value business opportunities within the US interpreting market, targeting key sectors such as healthcare, government etc. 
  • Revenue Maximisation: Convert strategic opportunities into sustainable revenue streams, ensuring alignment with annual revenue goals and contract values. 
  • Sales Pipeline Management: Oversee the sales pipeline, ensuring continuous progress and driving initiatives to exceed sales targets. 
  • Triumphant Achievements: Achieve and surpass revenue and profitability targets, setting new benchmarks in sales performance. 
  • Capture Plan Development: Develop and maintain effective capture plans, ensuring alignment with sales targets and strategic goals. 
  • Proposal Excellence: Collaborate with the team to craft and submit compelling proposals, ensuring our responses to RFPs/Tenders meet the highest standards for competitive success. 
  • Client Relationship Mastery: Navigate client procurement processes, building strong, lasting relationships with decision-makers and providing impactful solutions for  
  • interpreting challenges. 
  • Business Landscape Insight: Stay informed of market trends, competitor activities,  
  • and the evolving business landscape, leveraging this insight to make informed  
  • decisions and refine strategies. 
 
The Perfect Match: Your Skills & Talents 
  • Proven Track Record: Demonstrated success in business development, particularly within the US market, and experience in relevant sectors. 
  • Public Sector Procurement: In-depth understanding of US public sector procurement processes, including how to navigate government contracts and secure public sector business. 
  • Networking & Relationship Building: Strong networking skills with a proven ability to build relationships and influence key decision-makers. 
  • Communication Skills: Exceptional communication and presentation skills, with the ability to effectively pitch solutions to both internal and external stakeholders. 
  • Results-Driven: A results-oriented mindset, with a commitment to achieving and exceeding sales goals and revenue targets. 
  • Language Services Experience: Experience within the language services industry is a plus but not required. 
  • Exciting Growth: Ready to be part of an innovative and rapidly growing company that is a leader in language services. 
 
Perks That Make You Smile 
Our people are the key to our success, so we reward them with excellent benefits and perks including:
  • Commission Scheme
  • Generous Paid Time Off (PTO)  - that increases with length of service. 
  • Employee Assistance Program – 24-hour mental health support to help our team members live happier, healthier lives. 
  • Qualifications & Development Opportunities – You can also access 1000’s of online courses to enhance your personal hobbies and interests. 
  • Long-Service Awards, Wedding & New Baby Gifts 
  • Up to 2 Paid Volunteer Days – Take time off to give back to your local community, or a cause close to your heart. 
  • Equality, Diversity & Inclusion Committee, CSR Committee, and Wellbeing Committee – Cementing our dedication to being an equal opportunities employer, these valuable groups are active across our organisation, supporting in change initiatives across the business, and shining a light on these important areas. 
  • Medical, Dental & Vision Insurance – Comprehensive coverage to support your health and well-being, including preventive care, dental check-ups, and vision services. 

Miami Office Perks: 
  • 24/7 Office Access – Your creativity doesn’t keep office hours, and neither do we! Enjoy round-the-clock access to a workspace that’s ready when you are. 
  • Breakfast to Jumpstart Your Day – Fuel your mornings with a delicious breakfast. Whether you’re an early riser or need a little extra time to get going, we’ve got you covered. 
  • All-Day Snacks & Beverages – Satisfy those midday cravings with a variety of snacks and keep refreshed with free tea and coffee all day long. 
  • High-Speed Wi-Fi – Stay connected and power through your tasks with reliable, fast internet access – no interruptions, just productivity. 
  • Wellness Room – Take a break and recharge in our tranquil wellness room, designed for relaxation and mindfulness whenever you need a moment of peace. 
  • Onsite Events – Connect with colleagues, learn, and have fun at our regular onsite events, fostering community and collaboration in a vibrant work environment. 
  • Free Parking – Enjoy the convenience of hassle-free parking at the nearby mall, giving you more time to focus on what matters. 
  • Fully-Equipped Kitchen Area – Whip up a quick meal or snack in our kitchen area, stocked with everything you need to feel at home. 
 
The Opportunity Awaits 
Ready to take the lead in Miami? Submit your Resume; we'd love to hear from you! We'll keep you informed throughout the process.  
If you'd prefer to join our freelance linguist community as a translator or interpreter, email your details to wordsynk.network@thebigword.com, and we'll be in touch. 
Successful applicants will undergo a basic criminal background check.  

Equal Opportunities: 
At thebigword, we prioritise the physical and mental health of our global teams. Should you require reasonable adjustments for your interview or subsequent employment, please notify our team. Our mission is to welcome everyone and create inclusive teams, celebrating differences and encouraging everyone to join us and be themselves at work. To find out more about our dedication to Equality, Diversity & Inclusion, and our ED&I Committee, click here: https://en-gb.thebigword.com/about-us/edi/

Miami, United States

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