Customer Account Manager (Manufacturing)

WELLINGTON, United Kingdom | Permanent, full-time
Ref: SM191 (1 month ago)
A dynamic and well established business based near the borders of Somerset/Devon is looking for an individual with experience of account management within a manufacturing business to join their team based near Taunton.

Experience required for this role ideally includes involvement in product development and the tracking of the product creation processes through the key individual project timelines for production and fulfilment of the customer requirement/order.

Having worked within a manufacturing environment with an understanding of the related industry challenges would be an advantage when being considered for this role.

This Account Manager will report to the Commercial Director and the purpose of this role is to maximise product sales and develop account management opportunities by building strong customer/supplier relationships and customer confidence.

Key Duties:

Account Management & Customer Relations:
  • Build and develop strong partnerships and relationships on designated account by liaising with customers and buyers
  • Maintain accurate customer records
  • Identify and respond to customers’ needs
  • Maximise customer contact

Sales Monitoring & Stock Control:
  • Create budgets, monitor and control designated accounts
  • Monitor & forecast sales accounts

Pricing & Negotiating:
  • Manage costing as requires and pricing of new products
  • Submit quotations, action amendments and negotiate prices to secure agreement

New Business Development:
  • Identify new business opportunities within existing customer base and potential customers

Key Requirements:

  • Excellent communication & organisation skills
  • Strong negotiation skills
  • Ability to work independently as well as in a team
  • Good analytical skills

On offer is a competitive salary, Monday - Friday 8.30am - 5pm, 25days holiday plus bank holidays, free on-site parking and use of the staff canteen.

WELLINGTON, United Kingdom

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