Customer Service Advisor

Clevedon, United Kingdom | Contract, full-time
| £9.00 per hour
Ref: SM164 (1 week ago)
We are delighted to be working on behalf of our client, who is currently looking for a temporary Customer service adviser to assist their inbound team in a busy call center environment for 4 week period.

Key tasks and responsibilities will be to:

• Provide telephone information and advice to internal and external customers
• Record information within relevant systems in an efficient, clear and concise manner following all data quality and call quality requirements.
• Maximise productive time.
• Understand both good and bad customer journeys and the implication on customer service.
• Competent use of all bespoke computer systems.
• Ensure all data protection rules are met including relevant questioning within customer and client telephone calls.

Essential Skills and Attributes:

• Being responsive, customer-focused and committed to customer care.
• Experience in working in a busy office environment.
• Demonstrate a flexible approach to working patterns to meet business demands

The successful candidates in return will receive an hourly rate of £8.31ph and working hours of Monday to Friday for 37per week. 

Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidates.

Clevedon, United Kingdom

Map showing Clevedon, United Kingdom