Customer Services Assistant

Willand, United Kingdom | Permanent, full-time
| £16,500 - £17,000 per annum (Salary Dependent on Experience)
Ref: MK17 (1 month ago)
An amazing opportunity has arisen to join a fantastic family run company based in Willand on a full time permanent basis.  Our Client is ideally looking for an individual who has excellent communication skills with a cheerful and positive personality.  One who is willing to please and take ownership of varying tasks that have been asked of them.

Key responsibilities of the role will include:

·         Providing support to the Customer Service Team with general office administration to include telephone and email communications with distribution carriers and customers

·         Checking all incoming emails, either to print off and distribute to relevant members of staff or to reply directly

·         Franking and sorting all company mail ensuring correct postage and distribution

·         Scanning daily orders making sure records are kept up to date

·         Arranging collections of goods for return, claiming costs back from carriers in case of late delivery/loss

·         Assisting the Marketing Department with collecting items from designers

·         Attending monthly meetings with distribution carriers

·         Driving company vehicle to pick up stock from the cash and carry, taking banking to the local branch

·         Replenishing office supplies, making sure office meeting rooms are clean and tidy and providing refreshments for meetings when needed


Essential Skills:

Polite telephone manner with a good command of written and spoken English

Good IT skills with a confident approach to online systems and Outlook

Excellent attention to detail

Problem Solver

To be successful in this post, our Client is looking for that certain person who can demonstrate a real can do attitude, who is committed to meeting the needs and expectations of the in house team and external customers.  Someone who is trustworthy, approachable, organised and composed under pressure.

A full clean driving license is essential and required for this position.

Our Client is offering a salary of £16,500 - £17,000 per annum and a competitive range of benefits

Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidates.

Willand, United Kingdom

Map showing Willand, United Kingdom