Senior EPOS Engineer
Not Specified | Permanent, full-time| £27,000 - £35,000 per annum
Are you an experienced EPOS Engineer who is looking for a new role where your hard work will be rewarded.
My client is a business that hasn’t lost its personal touch, with over 35 years of dedication to the EPOS industry we not only pride ourselves in sourcing the latest tried and tested EPOS hardware for the dealer network in the UK and Europe, but we provide expertise and solutions for our strong and rapidly growing client base.
My client is looking for an Epos Engineer to join their exciting company. The role would be suited towards an individual with previous computer or EPOS experience, showing technical competence in general hardware and operating systems.
The role would be varied and will require the successful applicant to spend their working week between fulfilling new orders, stock management, machine repairs, carrying out on-site warranties and supporting customers over the phone and occasionally face-to-face with full EPOS installations.
KEY RESPONSIBILITIES/DUTIES for Senior EPOS Engineer:
Previous experience fault finding EPOS equipment and peripherals
First-line technical support to customers, via phone, email, and online system
testing of the equipment and completing configurations/builds.
Diagnosing and resolving faults remotely
Experience with Microsoft operating systems and installation
Keeping up-to-date with the latest technologies
Experience using Sage 200 is desirable but not essential
Experience using Microsoft Office systems
Stock management and distribution around the warehouse
On occasions, you will be expected to carry out onsite repairs for customers
Good telephone manners and ability to talk with customers in a technical and non-technical manner
Able to work in a fast-paced environment
A team player
The ability to be proactive, able to prioritise, and problem-solve while working alone and as part of a growing team is essential.
References will be required.
Full clean driving license is essential.
Performance bonus
Yearly bonus
Hours: 9:00am – 5:30pm / Monday – Thursday
9:00am – 5:00pm / Friday
My client is a business that hasn’t lost its personal touch, with over 35 years of dedication to the EPOS industry we not only pride ourselves in sourcing the latest tried and tested EPOS hardware for the dealer network in the UK and Europe, but we provide expertise and solutions for our strong and rapidly growing client base.
My client is looking for an Epos Engineer to join their exciting company. The role would be suited towards an individual with previous computer or EPOS experience, showing technical competence in general hardware and operating systems.
The role would be varied and will require the successful applicant to spend their working week between fulfilling new orders, stock management, machine repairs, carrying out on-site warranties and supporting customers over the phone and occasionally face-to-face with full EPOS installations.
KEY RESPONSIBILITIES/DUTIES for Senior EPOS Engineer:
Previous experience fault finding EPOS equipment and peripherals
First-line technical support to customers, via phone, email, and online system
testing of the equipment and completing configurations/builds.
Diagnosing and resolving faults remotely
Experience with Microsoft operating systems and installation
Keeping up-to-date with the latest technologies
Experience using Sage 200 is desirable but not essential
Experience using Microsoft Office systems
Stock management and distribution around the warehouse
On occasions, you will be expected to carry out onsite repairs for customers
Good telephone manners and ability to talk with customers in a technical and non-technical manner
Able to work in a fast-paced environment
A team player
The ability to be proactive, able to prioritise, and problem-solve while working alone and as part of a growing team is essential.
References will be required.
Full clean driving license is essential.
Performance bonus
Yearly bonus
Hours: 9:00am – 5:30pm / Monday – Thursday
9:00am – 5:00pm / Friday