AV Operations Coordinator

This is an exciting opportunity based in Canary Wharf for an exceptional, experienced AV Operations Coordinator to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

 
Key Responsibilities

Scheduling


Assisting Operations Team build the weekly Rota
VCCM intake – taking information from VCCM (customer facing booking form), scheduling Zoom webinars, creating EMS entries (support reservations), and sending confirmations.
 
Resource
Onboarding: Onboarding of badged (CW) resources
Permit Vetting: Permit Vetting (PV) resources
ePermits: Tracking PV resources and status on ePermit
Checking overtime forms for correct recharging
Requesting and scheduling additional resources
 
Invoicing
Quotes and cost centre confirmation
Ariba orders
 
Billing
Cost-centre reconciliation
Checking validity of cost centres for EMS recharging
Checking international cost centres each month and updating EMS where there is an alternative UK cost centre
Manual invoicing process ownership
Chasing up and escalating aged debt
Collecting and sending all information necessary for Monthly Billing
 
General
Requesting quotes for travel and confirming cost centres
Arranging purchase orders for suppliers
Collecting/validating engineers expenses following international travel
Travel