Customer Service Manager - New Build Flooring

Newcastle under Lyme | Permanent, full-time
| £20,000 - £25,000 per annum (Negotiable Salary + Benefits Package)
Ref: JK278 (4 weeks ago)
Carpet Roles UK are delighted to be assisting their clients in their search for a Customer Service focussed member of the Commercial Flooring Operational team.

Our Clients are a major player in the Installation of Flooring Products into New Build Projects.

The Role will be dealing with Site Managers and on occasions new occupants of the New Homes who have Service queries that need to be administered, this will cover a wide range of reasons such as Snagging (dealing with problems with the installation), Cleans, Sales related (type of flooring to be installed etc) issues and many more!

We are awaiting a full brief from our clients but the ideal candidate will:
  • Have Excellent Interpersonal skills.
  • A Great Telephone Manner.
  • IT Skills (Microsoft Office etc)
  • Be very well organised.
  • Be customer focussed and keen to provide a reliable and friendly experience for all customers every time.
  • A Background in Flooring would be desirable though not essential, a similar role from within a Construction or Trades background would be of strong interest though.
You will be working as part of a Vibrant and successful team based at our clients Stoke Offices.

The role will be office based.

In return our clients are offering an excellent opportunity to build a career within their rapidly growing organisation and a competitive salary and benefits package that will be negotiable.

For Immediate Consideration for this role forward your CV via the Apply Link on this page, or for a confidential discussion call Justin Kelly on 01562 544090.

Carpet Roles UK are dedicated Recruiters to the UK Carpet and Flooring Industry.

Got a Role to Fill? Give us a call on the number above...

Newcastle under Lyme, UK

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