Maintenance Coordinator (Temp 16 week contract)
Manchester | Contract, part-time| £12.71 per hour (1.5 x pay bank holidays / 2 x pay Christmas Day)
Maintenance Co-ordinator (Out of Hours), Manchester, Temporary 16 week contract, 19 hours per week — Saturday and Sunday, 8am–6pm
Overview
We are working with a company which provides an out-of-hours emergency service for property management companies and their residents, answering calls 24/7 and handling maintenance emergencies. The Maintenance Co-ordinator manages emergency jobs from the point they are logged through to completion, keeping every job moving and every tenant informed.
Working with the Property Manager on shift, you'll deploy the right contractor in line with each client's emergency criteria and spend limits, chase progress, and keep clear, real-time records of every action.
Responsibilities
Monitor and manage all open maintenance jobs, taking prompt first action on new ones.
Make sure no open job is left without a documented attempt to progress it.
Deploy contractors in line with each client's emergency criteria, getting it right first time.
Check client spend caps on every dispatch and escalate where costs may exceed limits.
Communicate with contractors by phone and email, including through the shared support inbox.
Keep tenants updated on arrival times and proactively contact them on longer jobs.
Record every action accurately and in real time, completing call records promptly.
Flag delays, cost concerns and escalations to the Property Manager on shift.
What we're looking for:-
Experience in maintenance co-ordination, dispatch, facilities or job scheduling.
Strong organisation; able to manage several live jobs at once.
Confident communication with contractors, tenants and colleagues.
Accurate, timely record keeping.
Sound judgement under pressure.
Desirable
Knowledge of property maintenance trades.
Experience with job management or CRM systems.
Understanding of cost control and spend limits.
Please note only suitable candidates will be contacted.
Overview
We are working with a company which provides an out-of-hours emergency service for property management companies and their residents, answering calls 24/7 and handling maintenance emergencies. The Maintenance Co-ordinator manages emergency jobs from the point they are logged through to completion, keeping every job moving and every tenant informed.
Working with the Property Manager on shift, you'll deploy the right contractor in line with each client's emergency criteria and spend limits, chase progress, and keep clear, real-time records of every action.
Responsibilities
Monitor and manage all open maintenance jobs, taking prompt first action on new ones.
Make sure no open job is left without a documented attempt to progress it.
Deploy contractors in line with each client's emergency criteria, getting it right first time.
Check client spend caps on every dispatch and escalate where costs may exceed limits.
Communicate with contractors by phone and email, including through the shared support inbox.
Keep tenants updated on arrival times and proactively contact them on longer jobs.
Record every action accurately and in real time, completing call records promptly.
Flag delays, cost concerns and escalations to the Property Manager on shift.
What we're looking for:-
Experience in maintenance co-ordination, dispatch, facilities or job scheduling.
Strong organisation; able to manage several live jobs at once.
Confident communication with contractors, tenants and colleagues.
Accurate, timely record keeping.
Sound judgement under pressure.
Desirable
Knowledge of property maintenance trades.
Experience with job management or CRM systems.
Understanding of cost control and spend limits.
Please note only suitable candidates will be contacted.