OOH Contact Centre Agent (16 week Contract)
Manchester | Contract, part-time| £12.70 per hour (1.5 x pay bank holidays / 2 x pay Christmas Day)
OOH Contact Centre Agent — 16-Week Temporary Contract, Manchester £12.70 per hour - 7 positions available
We're recruiting 7 Out-of-Hours Contact Centre Agents for a 16-week temporary contract covering evening, weekend and overnight shifts. You'll be the first point of contact for customers outside normal working hours — handling calls, resolving queries and logging information accurately.
What we're looking for
Shift pattern Days Times Weekly hours
Winter PA 2 Tue, Thu, Sat 5pm–11pm, 5pm–11pm, 4pm–11pm 17.5
Winter PA 6 Wed, Sat, Sun 5pm–10pm, 8am–4pm, 8am–4pm 20
Winter PA 7 Sat, Sun 10am–8pm, 8am–4pm 17
Winter PA 9 Mon, Sat 5pm–10pm, 11am–9pm 14.5
Winter PA 10 Mon, Tue, Fri, Sun 5pm–10pm, 5pm–10pm, 5pm–10pm, 8am–4pm 22.5
Winter Co-Ord Sat, Sun 12pm–8pm, 12pm–8pm 15
To apply: send your CV and state which shift pattern(s) you'd prefer — we're filling all 7 roles, so let us know your first and second choice. Early applications are encouraged as we're interviewing on a rolling basis.
Please note only suitable candidates will be contacted.
We're recruiting 7 Out-of-Hours Contact Centre Agents for a 16-week temporary contract covering evening, weekend and overnight shifts. You'll be the first point of contact for customers outside normal working hours — handling calls, resolving queries and logging information accurately.
What we're looking for
- Previous contact centre or customer service experience
- Confident phone manner and clear written communication
- Calm under pressure and able to work unsupervised
- Reliable attendance across weekend and evening shifts
- Experience in property management/maintenance is desirable but not essential
- 16-week temporary assignment with a set, predictable rota
- Hours from 14.5 to 22.5 per week depending on the pattern you take
- Opportunity to earn overtime on bank holidays
Shift pattern Days Times Weekly hours
Winter PA 2 Tue, Thu, Sat 5pm–11pm, 5pm–11pm, 4pm–11pm 17.5
Winter PA 6 Wed, Sat, Sun 5pm–10pm, 8am–4pm, 8am–4pm 20
Winter PA 7 Sat, Sun 10am–8pm, 8am–4pm 17
Winter PA 9 Mon, Sat 5pm–10pm, 11am–9pm 14.5
Winter PA 10 Mon, Tue, Fri, Sun 5pm–10pm, 5pm–10pm, 5pm–10pm, 8am–4pm 22.5
Winter Co-Ord Sat, Sun 12pm–8pm, 12pm–8pm 15
To apply: send your CV and state which shift pattern(s) you'd prefer — we're filling all 7 roles, so let us know your first and second choice. Early applications are encouraged as we're interviewing on a rolling basis.
Please note only suitable candidates will be contacted.