Internal Sales Executive
Tipton | Permanent, full-time| £28,000 - £30,000 per annum
Internal Sales Executive
Key Responsibilities
About You
Industry experience would be highly advantageous, particularly within the metals sector, electrical distribution or a related technical environment.
Job Ref: HP430
Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.
- Location: Tipton, West Midlands
- Salary: £28,000–£30,000 per annum, depending on experience
- Job Type: Full-time, Monday–Thursday: 8:00am–4:30pm or 8:30am–5:15pm | Friday: 8:00am–3:30pm or 8:30am–4:00pm
- Working Arrangement: Hybrid
- Bonus: Annual bonus
- Driving Licence: Full clean driving licence required
- Benefits: Annual bonus, Company pension, Cycle to Work scheme, Free on-site parking, Hybrid working, Opportunity to develop within a growing and established business
Key Responsibilities
- Develop and maintain strong relationships with existing and prospective customers.
- Identify opportunities to improve the customer experience and increase sales.
- Generate new business through proactive cold calling and lead generation.
- Cross-sell and up-sell the full range of products and services.
- Manage customer accounts and take ownership of driving sales growth.
- Conduct regular customer retention calls, particularly with zero-spend and reduced-spend accounts.
- Maintain accurate and up-to-date customer records within the CRM system.
- Prepare quotations, arrange samples, book appointments and support credit applications.
- Process customer orders when required to support the wider administration team.
- Carry out competitor and product market research and identify potential promotional opportunities.
- Work closely with Sales Managers and the wider sales team to maximise opportunities.
- Attend and actively participate in trade shows and industry events.
About You
- Previous sales experience, ideally within a B2B environment.
- Excellent communication and interpersonal skills.
- A strong customer-focused approach with a professional and positive attitude.
- Proven ability to identify sales opportunities and develop existing accounts.
- Strong attention to detail and good analytical skills.
- Good knowledge of Microsoft Word, Excel and Outlook.
- Good product awareness and the ability to understand and communicate technical information.
- The ability to work independently, manage priorities and take ownership of customer accounts.
- A commitment to both internal and external customer satisfaction.
- High standards of confidentiality and professionalism.
- A full clean driving licence.
Industry experience would be highly advantageous, particularly within the metals sector, electrical distribution or a related technical environment.
Job Ref: HP430
Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.