Sales Administrator

Sales Administrator 

• Location: West Bromwich
• Hours: Monday to Friday | 8am–5pm
• Salary: £26,000–£28,000
• Job Type: Permanent
• Benefits: Company Pension, Free Parking 

Responsibilities

• Act as the primary point of contact for customer enquiries via phone, email, and occasional in‑person visits, ensuring every interaction is handled professionally.
• Manage the full order process, from initial enquiry through to completion, keeping customers informed at every stage.
• Provide administrative support to the sales team, including preparing, issuing, and tracking customer quotations.
• Maintain accurate and up‑to‑date customer information within the CRM system.
• Liaise with suppliers to obtain delivery dates, pricing, and product information, ensuring customers receive timely and accurate updates.
• Raise and process purchase orders, ensuring compliance with internal procedures and data accuracy.

 
Skills & Experience Required

• Proven experience in an administrative role with strong attention to detail and accurate data handling.
• Confident communicator with experience managing enquiries, resolving issues, and delivering excellent customer service.
• Highly organised, able to prioritise tasks and manage deadlines effectively.
• Strong IT skills, including MS Office and CRM platforms (experience with Abaca is advantageous).
• Professional, proactive, and self‑motivated, with a genuine commitment to supporting customers and the wider sales team.

 

Job Ref: HP386


Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.