Graduate IT Support Technician

Rugeley, United Kingdom | Permanent, full-time
| £0 per annum
Ref: HP376 (3 days ago)
Graduate IT Support Technician
Salary dependant on experience 

  • Location: Rugeley (Office-Based)
  • Hours: Monday to Friday, 9:00am – 5:00pm
  • Job Type: Full-Time, Permanent
  • Benefits: Company pension scheme, Employee discount scheme, Free on-site parking, Private medical insurance

This is an ideal opportunity for a recent graduate looking to kick‑start their career in IT. You’ll join a supportive team, gain hands‑on experience across a wide range of technologies, and play a key role in keeping the offices running smoothly.

Key Responsibilities
  • IT Support — Act as the first point of contact for technical queries across offices
  • Hardware & Software Setup — Configure laptops, devices, and user environments
  • Account Management — Assist with user accounts, permissions, and Active Directory tasks
  • Cloud Services — Support Microsoft 365, Azure, and other cloud platforms
  • Infrastructure Support — Learn to support VPNs, WiFi, firewalls, and endpoint security
  • Vendor Coordination — Work with external partners to resolve technical issues
  • Documentation — Maintain accurate IT procedures and knowledge articles

Skills & Experience
  • A degree in IT, Computing, or a related field
  • Strong interest in desktop, server, and network technologies
  • Familiarity with Windows and/or macOS
  • Understanding of Microsoft 365 and cloud concepts
  • Awareness of device management tools (Intune, Jamf) is a bonus
  • Basic understanding of networking (VPNs, firewalls, switches)
  • A proactive attitude, willingness to learn, and strong problem‑solving skills


Job Ref: HP376


Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.

Rugeley, United Kingdom

Map showing Rugeley, United Kingdom