Telesales Administrator

Birmingham | Permanent, full-time
| £24,000 - £25,000 per annum
Ref: HP327 (17 hours ago)
Telesales Administrator
£24,000 - £25,000 per annum + commission (expected £2,000 – £3,000 per year based on performance)


Location: Castle Bromwich, Birmingham

Working Hours: 
Monday – Thursday: 8:30am – 5:00pm | Friday: 8:30am – 1:30pm | 35 hours per week

Type: Full-time, permanent position | Office-based role




Benefits
  • Company pension scheme
  • Employee discount
  • On-site parking

We are recruiting on behalf of our client for a Telesales Administrator to join a busy and growing sales team. This is a varied and fast-paced role where you will work closely with field sales managers to support an established customer base, drive sales growth, and maintain excellent customer relationships.

This is a fantastic opportunity for a confident, sales-driven individual who enjoys speaking with customers, building relationships, and working as part of a supportive team.



Key Responsibilities
  • Support the field sales team to grow sales and achieve targets within an established dealer network.
  • Make approximately 30 outbound calls per day to an existing customer base.
  • Identify and develop new business opportunities through prospecting calls.
  • Promote new product ranges, special offers and upsell opportunities.
  • Process customer orders using the internal order management system (full training provided).
  • Liaise with delivery partners and arrange collections where required.
  • Manage and respond to a busy sales inbox.
  • Produce weekly sales and activity reports.

About You
  • Sales driven and confident on the telephone.
  • Outgoing personality with strong communication skills.
  • IT literate, with good knowledge of Microsoft Office.
  • Strong attention to detail and ability to complete tasks efficiently.
  • Able to multitask and work effectively within a team.
  • A proactive attitude and willingness to go the extra mile.


Job Ref: HP327

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.

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