Claims Handler
Tamworth | Permanent, full-time| £0 per annum
Claims Handler
We’re looking for a professional and customer-focused Claims Handler to join a friendly team. This is a great opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering excellent service.
What You’ll Do:
Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.
- Tamworth (Office-Based)
- Monday to Friday | 8:30 AM – 5:00 PM
- £25,876 – £28,147 per annum
- Permanent | Full Time
We’re looking for a professional and customer-focused Claims Handler to join a friendly team. This is a great opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering excellent service.
What You’ll Do:
- Be the first point of contact, providing calm, empathetic support
- Deliver clear guidance and reassurance to customers
- Accurately record and manage customer information
- Handle enquiries, transactions, and appointments efficiently
- Work closely with internal teams to ensure smooth processes
- Maintain high standards of accuracy, compliance, and record-keeping
- Support continuous improvement and team collaboration
- Strong communication skills (written and verbal)
- A customer-first mindset with the ability to build rapport
- Confidence handling sensitive or challenging situations
- Excellent attention to detail and organisation
- Ability to multitask and prioritise effectively
- Comfortable using systems such as Microsoft Office and Outlook
- A proactive, team-oriented approach
Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.