Performance & Quality Assurance Coordinator
Kenilworth | Permanent, full-time| £30,000 per annum
Performance & Quality Assurance Coordinator
£30,000 per annum
Location: Kenilworth | Office Based
Hours: Monday to Friday | 9am to 5pm (30 mins lunch)
Benefits
About the Company:
Our client is a well-established energy company dedicated to delivering high-quality services to customers. As part of their continued growth, they are seeking a highly motivated Performance & Quality Assurance Coordinator to oversee team performance across all departments, ensuring operational excellence and adherence to processes.
Key Responsibilities:
The Ideal Candidate Will Have:
Job Ref: EN804
Note: Hollyfield Personnel will only contact successful candidates within 5 - 7 working days of application receipt. By applying for this vacancy, you give permission for Hollyfield Personnel to contact you and retain your details.
£30,000 per annum
Location: Kenilworth | Office Based
Hours: Monday to Friday | 9am to 5pm (30 mins lunch)
Benefits
- Casual dress code.
- Company events.
- Company pension.
- Monday to Friday schedule (no weekends).
About the Company:
Our client is a well-established energy company dedicated to delivering high-quality services to customers. As part of their continued growth, they are seeking a highly motivated Performance & Quality Assurance Coordinator to oversee team performance across all departments, ensuring operational excellence and adherence to processes.
Key Responsibilities:
- Monitor and assess the performance of teams across all business departments to ensure efficiency and productivity.
- Conduct quality assurance checks to maintain high standards in customer service, compliance, and operational procedures.
- Review and refine internal processes to drive continuous improvement and operational effectiveness.
- Identify areas for development within teams and provide recommendations to enhance performance.
- Collaborate with department heads to ensure consistency in quality and process adherence.
- Produce reports on team performance, identifying trends and areas requiring attention.
- Support teams in maintaining best practices, ensuring that business objectives are met.
The Ideal Candidate Will Have:
- Experience in performance monitoring, quality assurance, or operational oversight.
- Strong analytical skills with the ability to assess data, identify trends, and recommend improvements.
- Excellent attention to detail and a structured approach to reviewing processes.
- Strong communication and interpersonal skills to work effectively with teams across different departments.
- Ability to manage multiple priorities in a fast-paced environment.
Job Ref: EN804
Note: Hollyfield Personnel will only contact successful candidates within 5 - 7 working days of application receipt. By applying for this vacancy, you give permission for Hollyfield Personnel to contact you and retain your details.