Customer Service & Scheduling Administrator
Kenilworth | Permanent, full-time| £23,500 - £25,000 per annum
Customer Service & Scheduling Administrator
£23,500 - £25,000 per annum
Location: Kenilworth | Office Based
Hours: Monday to Friday | 9am to 5pm (30 mins lunch)
Benefits
Key Responsibilities:
Requirements:
Job Ref: EN802
Note: Hollyfield Personnel will only contact successful candidates within 5 - 7 working days of application receipt. By applying for this vacancy, you give permission for Hollyfield Personnel to contact you and retain your details.
£23,500 - £25,000 per annum
Location: Kenilworth | Office Based
Hours: Monday to Friday | 9am to 5pm (30 mins lunch)
Benefits
- Casual dress code.
- Company events.
- Company pension.
- Monday to Friday schedule (no weekends).
Key Responsibilities:
- Communicate with customers, providing excellent service and support.
- Process and input quote information accurately into the system.
- Schedule work efficiently, ensuring optimal planning and coordination.
- Collaborate on necessary paperwork to facilitate smooth workflow.
- Accurately set up and maintain new customer accounts in the portal.
- Qualify new customers by following established verification and check processes.
- Assist in planning, booking, and managing the surveyor diary.
- Monitor and update customer journey records, ensuring timely and accurate data entry.
- Ensure all necessary customer documents are gathered and complete.
Requirements:
- Strong communication and customer service skills.
- Excellent attention to detail and data accuracy.
- Proficiency in using CRM systems and data entry software.
- Ability to multitask and manage time effectively.
- Experience in scheduling, coordination, or administration is an advantage.
- A proactive and team-oriented mindset.
Job Ref: EN802
Note: Hollyfield Personnel will only contact successful candidates within 5 - 7 working days of application receipt. By applying for this vacancy, you give permission for Hollyfield Personnel to contact you and retain your details.