Service Coordinator
Burntwood | Permanent, full-time| £26,208 per annum
Service Coordinator
£26,208.00 per year
Job Type: Permanent, Full-time
Hours: Monday to Thursday 8.00 am - 5.00 pm and Friday 8.00 am - 4.00 pm
Location: Burntwood
Work Environment: Office Based
What our Client offers:
Duties & Responsibilities:
Skills and Experience:
Does this dynamic role align with your skills and career goals? If so, we encourage you to apply today!
Job Ref: EN786
At Hollyfield Personnel, we value every individual's contribution. While we strive to respond to all applicants, we regret that only shortlisted candidates will be contacted within 5-7 working days. Your application details will be retained in accordance with our privacy policy.
£26,208.00 per year
Job Type: Permanent, Full-time
Hours: Monday to Thursday 8.00 am - 5.00 pm and Friday 8.00 am - 4.00 pm
Location: Burntwood
Work Environment: Office Based
What our Client offers:
- Competitive salary
- Additional leave
- Company pension
- Health & wellbeing programme
- Profit sharing scheme
Duties & Responsibilities:
- Coordinate the workload of field based staff
- Organise and prioritise engineers' tasks to meet client expectations daily
- Handle customer enquiries via email or phone promptly and professionally
- Log all service requests on SAP
- Prioritise callouts, maintenance, repairs, and installations to surpass Service Level Agreements (SLAs)
- Ensure completion of service calls and follow-up actions as needed
- Communicate directly with clients, providing accurate quotes if necessary
- Collaborate with Suppliers, Logistics teams, and provide general admin support
Skills and Experience:
- Previous experience in service coordination or a similar role is preferred
- Excellent organisational and multitasking abilities
- Strong communication skills for effective customer interaction
- Proficiency in using service management software (SAP knowledge advantageous)
- Ability to work independently and as part of a team
Does this dynamic role align with your skills and career goals? If so, we encourage you to apply today!
Job Ref: EN786
At Hollyfield Personnel, we value every individual's contribution. While we strive to respond to all applicants, we regret that only shortlisted candidates will be contacted within 5-7 working days. Your application details will be retained in accordance with our privacy policy.