Service Coordinator

Burntwood | Permanent, full-time
| £26,208 per annum
Ref: EN786 (1 month ago)
Service Coordinator
£26,208.00 per year


Job Type: Permanent, Full-time

Hours: Monday to Thursday 8.00 am - 5.00 pm and Friday  8.00 am - 4.00 pm 

Location: Burntwood

Work Environment: Office Based


What our Client offers:
  • Competitive salary
  • Additional leave
  • Company pension
  • Health & wellbeing programme
  • Profit sharing scheme

Duties & Responsibilities:
  • Coordinate the workload of  field based staff 
  • Organise and prioritise engineers' tasks to meet client expectations daily
  • Handle customer enquiries via email or phone promptly and professionally
  • Log all service requests on SAP
  • Prioritise callouts, maintenance, repairs, and installations to surpass Service Level Agreements (SLAs)
  • Ensure completion of service calls and follow-up actions as needed
  • Communicate directly with clients, providing accurate quotes if necessary
  • Collaborate with Suppliers, Logistics teams, and provide general admin support


Skills and Experience:
  • Previous experience in service coordination or a similar role is preferred
  • Excellent organisational and multitasking abilities
  • Strong communication skills for effective customer interaction
  • Proficiency in using service management software (SAP knowledge advantageous)
  • Ability to work independently and as part of a team

Does this dynamic role align with your skills and career goals? If so, we encourage you to apply today!


Job Ref: EN786


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Burntwood, UK

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