Customer Service Administrator

Customer Service Administrator- Fixed Term Contract (12 months)
£24,960 per annum


Job Type: 12 month Fixed Term Contract, Full Time

Location: Fradley, Lichfield | Office Based

Hours: Monday to Friday, 8.30am  – 5pm




Benefits Package:

• 25 days Annual Leave plus Bank Holidays
• Paid Birthday leave after 1 year of service
• Company Pension scheme
• Life Assurance scheme
• Employee Assistance Program
• On-site parking available

Duties & Responsibilities:

• Develop and nurture relationships with customers, including buyers, specifiers, and sales staff.
• Handle sales order processing activities, liaising with customers and inputting orders into the SAP processing system.
• Serve as the primary point of contact for customer inquiries regarding pricing, product availability, and basic technical issues.
• Continuously expand product knowledge on products through provided training.

Skills and Experience:

• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong customer service and communication skills, both verbal and written.
• Ability to prioritise tasks, work under pressure, and collaborate effectively in a team environment.
• Highly organised with excellent time management skills.
• Motivated to achieve targets and deliver exceptional service to customers.
• Working knowledge of SAP preferred but not required (training provided).

If you are driven, customer-focused, and ready to excel in a fast-paced environment, apply today! We look forward to discussing your application further.

Job Ref:EN441

Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything within 5 – 7 working days of your application, you should presume it was unsuccessful. By applying, you consent to Hollyfield Personnel retaining your details.