Customer Service Advisor

Dordon | Permanent, full-time
| £21,680 per annum (4 x Permanent)
Ref: GS1142 (2 weeks ago)
Are you good at speaking to customers and pride yourself in the service you offer? Our client who are on of the largest suppliers in their field are recruiting 4 x Customer Service Advisors to join their organisation on a permanent basis.

After training hybrid working is available.

The role

Answering a high volume of incoming calls in a professional manner
Providing a high level of technical support and customer service to customers and providing necessary updates
Responding to queries and complaints
Working to deadlines and internal KPI's
Liaising with internal teams to gain up to date and relevant information
Navigation around various in house systems confidently
Processing orders
Data entry

Our client adopts a fun and friendly atmosphere with lots of incentives and has a real sense of pride in where they have got to as a business.

The ideal candidate will have experience in a similar role and take pride in the service they offer to customers

Candidate Attributes

Proficient IT skills including MS Office
Recent customer service skills
Excellent written and verbal communication skills


Hours:

37.5 hours per week ( Monday – Friday )
8.30 am - 5.00 pm

Salary: £21,680 per annum

Benefits 

Free legal helplines
Income protection plan
Voluntary benefits package
Hybrid working

Ref: GS1142


Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.

Dordon, UK

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