Customer Service Co Ordinator

Fradley Park | Permanent, full-time
| £21,000 per annum (Annual Bonus)
Ref: GS1133 (2 weeks ago)
Due to team growth we are assisting our client in recruiting for a Customer Service Administrator to join their business on a Permanent basis. This role is fully office based.

The role

  • Providing shipping and forwarding information to customers
  • Keeping customer details updated
  • Develop and maintain effective working relationships with customers
  • Acting as first line support on pricing, product availability and technical issues
  • Responsible for sales order processing and customer service for established sales areas
  • Liaising with sales managers on a daily basis
  • Maintaining the highest level of customer service

The person

  • A good knowledge of Microsoft Excel, Word and Outlook
  • Excellent customer service skills
  • Outstanding written and verbal communication
  • The ability to prioritise tasks effectively and work well under pressure
  • Working knowledge of SAP would be advantageous but not essential as full training will be provided
  • A professional telephone manner is essential

Monday – Friday 8:30am to 17:00pm

Salary £21,000 + Annual Bonus

REF: GS1133

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 - 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.

Fradley Park, UK

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