IT Operation Specialist

Rugeley, United Kingdom | Permanent, full-time
| £0 per annum (Salary TBC)
Ref: GS1125 (3 weeks ago)
Hollyfield Personnel are working in partnership with a fast-growing manufacturer and distributor who are recruiting for an all-rounded IT person to be part of its small team to provide IT support services across users, infrastructure and application system to facilitate its growth in their European offices.

This position provides the opportunities to explore different fields in Information Technology, and direct involve in EU business & operations. 

 Duties will consist of the following 

EDI & e-Commerce
•   Coordinate between corporate EDI team and new/existing trading partner. 

▪  Troubleshoot and resolve issues affecting the software infrastructure and e-Commerce website. 

▪  Maintaining accurate records of transaction and warehouse logistical 

▪  Monitoring daily electronic information exchange and alerting issues 

▪  Monitor the health status of our eCommerce systems


Program management 

•        Work with the other IT members of the corporate groups to coordinate & plan the implementation of application systems.

•        Participate in implementation tasks (including configuration, and testing) as needed to meet project timelines and deliverables

•        Responsible for post implementation supports and training to the users. 

•        Manages all issues throughout the project’s cycle, coordinates with other teams to make sure all issues are resolved in a timely manner

•        Analyse user requirement and propose IT solutions based on knowledge of existing infrastructure

IT support 

•        Provide IT end-user support and troubleshooting, 

•        IT Support covering  PC/Laptop/IP Phone/Printer hardware, Windows Desktop, & Cloud Applications including O365 & AWS

-        Server administration, O365 & Active Directory maintenance (add/delete user) - Network troubleshooting

Experience & Education

•        3+ years of experience in the IT industry 

•        Experience with or knowledge of EDI implementation ( preferred not essential ) 

•        Bachelor's Degree in IT, MIS, Computer Science, or related field 

Functional Skills & Knowledge

•        Understanding of EDI standards and practices 

•        Exposure on Magento

•        General understanding of B2B / e-commerce, and fulfilment processes preferred

•        Good all-rounded tech skills on desktop, server and network administration, configuration and troubleshooting



•        Fluency in written and spoken English, with a good ability to interact both internally and externally, and a demonstrated ability to convey complex ideas clearly and as simply as possible.

•        Knowledge of German language would be advantageous

Planning & Analysis

•        Effectively prioritizing and multi-tasking across multiple concurrent projects

•        Ability to interpret incomplete and/or ambiguous information.

•        Excellent diagnostic and problem solving skills

Flexibility & Adaptability           

•        Adapts to changing business needs, conditions, and work responsibilities

•        Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems.

Accountability & dependability 

•        Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.

•        Proactive, energetic, and positive attitude


Monday - Friday 9.00 am - 5.00pm  - Some flexibility is needed 


Negotiable DOE

Ref: GS1125

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 - 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.





Rugeley, United Kingdom

Map showing Rugeley, United Kingdom