Customer Service Administrator
Fradley | Permanent, full-time| £19,500 - £22,000 per annum (Permanent Hybrid)
A rare opportunity has become available for a Customer Service Administrator on a Permanent basis for our client in Fradley park.
This role offers hybrid working that is split 3 x office days and 2 x days working from home.
The Role
Liaising with internal and external departments
Providing a high level of customer service
Processing orders on the internal system
Checking stock availability
Data entry and processing of information onto the internal system
Sending and receiving e mails in a timely manner
Problem solving at all levels
Updating systems
Handling enquiries
Creating reports
The individual
Previous experience in a similar role
Excellent customer service / problem solving skills
Fast accurate keyboard skills
Knowledge of a CRM system or Salesforce / SAP
Hours:
Mon - Fri 9.00 am - 5.00 pm
Salary £19,500 - £22,000 DOE
Benefits
25 days holiday
Hybrid working
Pension
Healthcare scheme
Ref: GS1094
This role offers hybrid working that is split 3 x office days and 2 x days working from home.
The Role
Liaising with internal and external departments
Providing a high level of customer service
Processing orders on the internal system
Checking stock availability
Data entry and processing of information onto the internal system
Sending and receiving e mails in a timely manner
Problem solving at all levels
Updating systems
Handling enquiries
Creating reports
The individual
Previous experience in a similar role
Excellent customer service / problem solving skills
Fast accurate keyboard skills
Knowledge of a CRM system or Salesforce / SAP
Hours:
Mon - Fri 9.00 am - 5.00 pm
Salary £19,500 - £22,000 DOE
Benefits
25 days holiday
Hybrid working
Pension
Healthcare scheme
Ref: GS1094