Service Support Co Ordinator

Armitage, United Kingdom | Permanent, full-time
| £19,500 - £20,500 per annum (Permanent )
Ref: GS1082 (2 weeks ago)
Due to expansion our Armitage based client are recruiting for an ambitious self -starter with the tenacity and determination to succeed.

Are you are good at handling and researching details, process driven and able to build good relationships with others

Responsibilities, Accountabilities and Duties

  • Deliver excellent service by fostering relationships, with specific ownership of assigned contracts
  • Accurate and proactive order entry / processing and tracking of projects through to order fulfilment
  • Identify and share leads, new opportunities
  • Proactive site tracking with key project contracts and relevant internal Supply Chain teams e.g. Forecasting
  • Work within service propositions across different routes to market to achieve OTIF targets and to maintain market availability
  • Work in line with departmental and business KPI’s
  • Support outbound customer campaigns, providing accurate and reliable customer response data to ensure follow up activities are carried out effectively.
  • Support and work with internal and external teams to resolve customer issues and to identify and exploit opportunities.

Skills

  • Previous experience in a similar service environment is beneficial
  • Training offered on product know - how and technical expertise
  • Excellent communication skills required (including verbal and written)
  • High standard of accuracy and attention to detail
  • Self-disciplined, motivated and proactive with an adaptable / flexible approach
  • Confident and able to work on own initiative with limited supervision
  • Ability to deal with difficult and challenging situations
  • CRM / SAP / Sales force useful but full training is provided.
  • Outlook / Excel / Word skills

Hours:
8.30 - 5pm Monday to Thursday with a 4.30pm finish Friday

Salary: £19,500.00-£20,500.00 per year

Ref: GS1082

Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5-7 working days of your application, you should assume that your application was unsuccessful.

Armitage, United Kingdom

Map showing Armitage, United Kingdom