Customer Account Manager
Aldridge | Permanent, full-time| £28,000 per annum (OTE £35,000 )
Due to business expansion our client in Aldridge are recruiting for a Customer Account Manager to join their business on a Permanent basis. This role is fully office based. This is an exciting time to join a market leader in their field.
Duties
The person
Hours:
8.30 am – 5.00 pm Monday – Friday or 9.00 am – 5.30 pm with occasional Saturday mornings.
Salary : £28,000 + OTE £35,000
Ref: RY129
Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5-7 working days of your application, you should assume that your application was unsuccessful.
Duties
- Handling incoming calls in a professional manner
- Establishing customer needs
- Building instant relationships
- Looking after a base of existing customers
- Providing a high level of customer service
- Diarising call backs to convert enquiries into sales
- Generating quotations and following them up
- Liaising with customers, internal departments, suppliers and hauliers by phone and email.
- Providing tailored solutions/quotations to customer
- Proactively selling to generate new business
- Calculating margins
- Working to and achieving targets
The person
- Experience in a proactive / reactive sales environment
- Able to work under pressure
- Good customer service experience
- Car owner / driver
Hours:
8.30 am – 5.00 pm Monday – Friday or 9.00 am – 5.30 pm with occasional Saturday mornings.
Salary : £28,000 + OTE £35,000
Ref: RY129
Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5-7 working days of your application, you should assume that your application was unsuccessful.