Pub Support Specialist

Burton-on-Trent | Permanent, full-time
| £0 per annum (perm)
Ref: RY127 (1 month ago)
Due to business growth our client in the Burton area are recruiting for a Customer Service Executives to join their fun, dynamic and hardworking team on a permanent basis.

The company are very much looking for employees who are passionate about delivering a service and results driven . Experience isn’t essential but attitude and passion for service delivery is.

Duties to include but are not limited to:

Working in a fast paced environment
Answering calls in a professional manner
Handling a wide variety of enquiries and issues in relation to orders, maintenance, repairs and deliveries
Managing and exceeding customer expectations
Building relationships at all levels
Liaise with internal departments
Taking ownership of problems
Update internal systems

Key Skills:

Customer focused – Always striving to provide an outstanding level of service.
Clients welcome candidates from the retail sector
Problem solving and decision making abilities
Experience in a fast paced telephone based customer service role ( desirable )
Team Player
Excellent problem solving skills
PC Literate including Word, Excel , PowerPoint and Outlook
Act as an ambassador in Customer Service

Our client would also be very interested or would desire candidates that have worked within Retail, Pubs, Sales,Restaurants,Leisure, Tourism, Hospitality or Service

Working hours:

Full time, 38 hours a week – Monday to Friday a rolling shift pattern between 8am to 5.30pm


Competitive + salary increments

Excellent Benefits including 33 days holiday including a bank holiday allowance with the option to buy and sell additional days. Membership packages, competitive pension scheme, on site bar / restaurant .State of the art facilities and free car parking.

Job Ref: RY127

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 - 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.

Burton-on-Trent, UK

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