New Claims Advisors

Lichfield | Permanent, full-time
| £20,756 per annum (NA)
Ref: PK188 (3 weeks ago)
Our prestigious client based in Lichfield are looking for 3 Inbound New Claims Advisors.

Full training will be on site and then you will be working from home with 1 day a week in the office.

Job description

  • Working in a fast paced customer service environment
  • Working with customers who have been in a none fault accident
  • Processing and managing to a successful conclusion all new claims allocated in line with business requirements
  • Communicating with referral partners (car dealerships, fleet companies, body shops etc)
  • Liaising with Drivers and third parties to convert all new claims coming in
  • Updating the system with accurate, clear records of discussions
  • Ensuring all relevant claims information is captured and recording including location, road layouts and circumstances
  • Speaking with customers and witnesses to ensure liability is not disputed
  • Discussing next Steps with customers

Experience required:

  • Strong communication skills
  • Strong attention to detail
  • Experience of working in a fast paced environment


£ 20,756

Hours of work

38 hours per week

Excellent Benefits

REF: PK188

Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5-7 days of your application, you should assume that your application was unsuccessful.

Lichfield, UK

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