Customer Support Advisor

Lichfield | Permanent, full-time
| £19,514 per annum (NA)
Ref: PK187 (3 weeks ago)
Our client, a successful and expanding company based in Lichfield are looking to recruit 6 Customer Support Advisors on a permanent basis.

This role after training will be working from home with odd days working in the office.

Duties to include but are not limited to:

  • Receiving a high volume of incoming calls from customers
  • Handling queries and transferring calls to relevant departments
  • Logging customer information on the internal system
  • Ensuring that customer details are all correct and up to date
  • Dealing with ad hoc administration duties


Key Skills:

  • Strong communication skills both oral and written
  • Effective time management, organised, able to manage a busy workload
  • Ability to work in a target driven environment
  • Must have own Transport

Working hours:

Monday to Friday 9:00 am – 5:30 pm

Salary:

£ 19,514

Benefits:

22 days holiday rising to 27 with service plus Bank Holidays
Life Insurance
Medical Insurance
Pension – 5% employer contribution
BHSF
Free Eye Test every 2 years
Childcare Vouchers
Free Parking
Pension

REF: PK187

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 - 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact yo

Lichfield, UK

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