Customer Service Assistant

Burton-on-Trent | Contract, full-time
| £19,000 per annum (6 Month Contract/Perm)
Ref: GS1036 (4 weeks ago)
Business growth has led to our client recruiting 2 x Customer Service Advisors to join their established and professional on a 6 month / Permanent contract 

The company are very much looking for employees who are passionate about delivering a service and results driven . Experience isn’t essential but attitude and passion for service delivery is.

Duties to include but are not limited to:

  • Working in a fast paced environment
  • Answering calls in a professional manner
  • Handling a wide variety of enquiries and issues in relation to orders, maintenance, repairs and deliveries
  • Managing and exceeding customer expectations
  • Building relationships at all levels
  • Liaise with internal departments
  • Taking ownership of problems
  • Update internal systems

Key Skills:

  • Customer focused – Always striving to provide an outstanding level of service.
  • Clients welcome candidates from the retail sector
  • Problem solving and decision making abilities
  • Experience in a fast paced telephone based customer service role ( desirable )
  • Team Player
  • Excellent problem solving skills
  • PC Literate including Word, Excel , PowerPoint and Outlook
  • Act as an ambassador in Customer Service

Our client would also be very interested or would desire candidates that have worked within Retail, Pubs, Sales, Restaurants, Leisure, Tourism, Hospitality or Service

Working hours:

  • Full time, 38 hours a week – Monday to Friday a rolling shift pattern between 8am to 5.30pm

Salary: £19,000

Excellent Benefits including 33 days holiday including a bank holiday allowance with the option to buy and sell additional days. Membership packages, competitive pension scheme, on site bar / restaurant .State of the art facilities and free car parking.

Job Ref: GS1036

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Burton-on-Trent, UK

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