Credit Controller

Birmingham City Centre, United Kingdom | Permanent, full-time
| £24,000 - £27,000 per annum
Ref: PK41 (3 weeks ago)
This is an excellent opportunity for an experienced Credit Controller to work with a high performing team in Birmingham City Centre. The role offers a lot of scope to expand on skills, reporting to clients and proactively managing ledgers. 

Your new role 

You will be responsible for managing a portfolio of clients, recovering overdue payments based on agreed payment terms. The objective of the role is to liaise with the clients directly over the phone and by email to resolve any queries and ensure payments are made inline with payment terms, and with overdue accounts to agree on payment plans to reduce debt and risk to the organisation. You will support the Credit Control team and finance function by:

  • Chasing overdue payments on behalf of clients in accordance with Clients' debt recovery policies 
  • Maintaining records on clients, making sure all records are kept up to date and are as accurate as possible
  • Liaising internally with sales and operations to make sure queries are dealt with promptly 
  • Track repayments against repayment plans and notify the ops, sales team and client team of any defaults.
  • Manage escalations up to the point of passing overdue debts onto the team of internal solicitors.
  • Provide information to the Credit Manager for the preparation of monthly credit Control reports and aged debtor analysis 
  • Supporting the cash allocation process during busy periods

What you'll need
  • 3+ years experience in a busy Credit Control environment 
  • Qualification in Credit is desirable CICM/ACICM/AAT 
  • Strong numeracy skills and good Excel skills (Vlookups & Pivot tables)
  • Be able to present your work in a professional manner to a client.
What you'll get in Return

  • Training and development on the job
  • Competitive salary and benefits
  • 25 days annual leave + 8 banks holidays 

Birmingham City Centre, United Kingdom

Map showing Birmingham City Centre, United Kingdom