3 Customer Support Advisors

Alvechurch | Permanent, full-time
| £21,500 - £23,500 per annum (Including Bonus)
Ref: SP215 (6 days ago)
We have an amazing opportunity to join our expanding client who is a multi award winning business based in Redditch.

Our client is looking for 3 Inbound Call Centre Advisors  to join their expending team.

This is a fantastic time to join the company as they are expending rapidly.

Please note that all these roles will be office based.
 
Duties to include:

·     Handling incoming enquiries over the telephone, via email and online

·     Providing a first class customer service

·     Building rapport with customers

·     Working to SLA’s and KPI’s

·     Resolving any issues

·     Updating systems with accurate information.

Key Skills:

·     Experience of working within a call centre environment

·     Excellent communication skills – by phone and email

·     Have a positive working attitude

·     Ability to work on own initiative and as part of team 

·     Must be able to pass a credit and DBS check

Hours of Work:

Full Time – 40 hours a week working between 9am -7.30pm

Working 1/2 Saturdays per month – 9:00 am – 1:00 pm with reduced hours  in the week.

Salary:

£ 21,150

Benefits:

·          25 days plus Bank Holidays

·          Contributory Pension

·          Employee benefits scheme

·          Income protection

·          Life insurance

·          Critical illness cover  

REF: SP161

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 - 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.

Alvechurch, UK

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