Pub Support Specialist

Burton-on-Trent | Contract, full-time
| £18,000 per annum (6 MONTH FTC )
Ref: GS768 (3 weeks ago)
Due to business growth our client in the Burton area are recruiting for 2 x  Customer Service Executives to join their fun, dynamic and hardworking team on a 6 month FTC with a view to being taken on to a full time contract thereafter.


The company are very much looking for employees who are passionate about delivering a service and results driven . Experience isn’t essential but attitude and passion for service delivery is.



Duties to include but are not limited to:

·        Working in a fast paced environment

·        Answering calls in a professional manner

·        Handling a wide variety of enquiries and issues in relation to orders, maintenance, repairs and delivery issues

·        Managing and exceeding customer expectations

·        Building relationships at all  levels

·        Liaise with internal departments

·        Taking ownership of problems

·        Update internal systems

Key Skills:


·        Customer focussed – Always striving to provide an outstanding level of service.

·        Problem solving and decision making abilities

·        Experience in a fast paced telephone based customer service role ( desirable )

·        Team Player

·        Excellent problem solving skills

·        PC Literate including Word, Excel , PowerPoint and Outlook

·        Act as an ambassador in Customer Service


Our client would also be very interested or would desire candidates that have worked within Retail, Pubs, Sales,Restaurants,Leisure, Tourism, Hospitality or Service  


Working hours:

Full time, 38  hours a week – Monday to Friday a rolling shift pattern between 8am to 5.30pm  


Competitive + salary increments  

Excellent Benefits including 33 days holiday including a bank holiday allowance with the option to buy and sell additional days. Membership packages, competitive pension scheme, on site bar / restaurant .State of the art facilities and free car parking.


Job Ref: GS768


Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 - 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.

Burton-on-Trent, UK

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