Parts Controller

Not Specified | Permanent, full-time
| £28,000 - £30,000 per annum
Ref: MH11 (1 day ago)
MH11 - Parts Controller

Location: Grantham

Salary: £28,000 - £30,000

Overview:

First Military Recruitment are currently seeking a Parts Controller on behalf of one of our clients.

The successful candidate will assist the Service Controller as part of a team, in sourcing and managing required parts for Bennie in Material handling equipment.

Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.

Duties and Responsibilities:
  • Coordinate the ordering, receiving and distribution of forklift spare parts. 
  • Identify and source parts for different forklift makes and models.
  • Process parts enquiries from customers, service engineers and internal teams. 
  • Prepare quotations and process sales orders and purchase orders
  • Maintain accurate stock records and carry out regular stock checks. 
  • Monitor stock levels and place replenishment orders when required. 
  • Liaise with manufacturers, suppliers and parts distributors regarding availability, pricing and delivery times. 
  • Arrange urgent parts deliveries to engineers and customers. 
  • Track backorders and keep customers and engineers updated. 
  • Manage returns, warranty parts and incorrect/damaged deliveries. 
  • Update parts and stock information on Protean, the company’s computer system. 
  • Help maintain an organised and efficient parts warehouse. 
  • Work closely with the service and workshop teams to minimise forklift downtime. 
  • Ensure invoices, delivery notes and purchase documentation are accurate. 
  • Provide excellent customer service and resolve parts-related queries.
Skills and Qualifications:
  • Previous experience in forklift, plant, automotive, agricultural or industrial parts is advantageous.
  • Ability to work independently as well as part of a service/parts team.
  • Good negotiation and supplier-management skills.
  • Ability to work under pressure and prioritise urgent requirements.
  • Strong organisation and attention to detail.
  • Good IT skills, particularly Microsoft Office and stock/ERP systems.
  • Strong communication and customer-service skills.
  • Good knowledge of spare parts and part-number identification.
  • Full UK driving licence may be required depending on the role
Location: Grantham

Salary: £28,000 - £30,000