Public Liaison Officer

Inverness | Permanent, full-time
| £35,000 - £40,000 per annum

Ref: MB954 (1 day ago)

MB954: Public Liaison Officer
Location: Inverness
Salary: £35,000 - £40,000 + £5,060 Car Allowance
Working Hours: Monday to Friday, 37.5 hours per week
Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave – plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

Overview:

First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Public Liaison Officer on a permanent basis due to growth based at either their Inverness depot.

Duties and Responsibilities:

Assist in the development and implementation of stakeholder relations plans, including databases, to support the successful delivery of projects, reviewing and updating as needed as the project progresses.
Support the stakeholder engagement process by attending public drop-in events, community meetings and working groups.
Produce and deliver information such as advance notice of works to local residents and businesses.
Agree and maintain published site communications with the client and the site team i.e. noticeboards, hoarding and welfare facility branding/livery.
Co-ordinate responses from within the project team to resolve, respond to and log all enquiries and complaints in a prompt and professional manner.
Build and maintain effective relationships with stakeholders including the site project teams, head office staff and clients’ representatives as well as community stakeholders and the local media.
Ensure company and client communications procedures are adhered to.
Assist in the production of case studies and good news stories for use in bids, internal and external communications.
Maintain a library of site photographs.
Identify and coordinate opportunities to support community and charity initiatives in the areas close to our projects, such as school engagement, community projects and sustainability assessments.
To agree and implement a proactive / positive stakeholder engagement programme/plan in conjunction with the client and collate / maintain / report monthly statistics in line with the contract KPI’s; in order to maximise both engagement and KPI positive scoring throughout the project.

Skills and Experience:

Proven experience in stakeholder engagement or community relations within the construction, infrastructure, or engineering sectors.
Extensive knowledge of community outreach, public relation strategies, and project communication.
Strong organisational skills with the ability to coordinate multiple activities and responses efficiently.
Excellent verbal and written communication skills tailored to diverse audiences.
Ability to work collaboratively with internal teams and external stakeholders to achieve common goals.

Inverness, UK