Administrator

JB477: Administrator

Location: Reading

Salary: £26,440 per annum

Hours: Mon – Fri - 40 hours. 9am – 5.30pm. Full-time, Permanent

Overview

First Military Recruitment are currently seeking an Administrator on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities for the Administrator:

• Job card creation and good working relationship with workshop and technicians. Taking a defect to a job card / technician time clockings / parts issue and then invoicing
• Retail invoicing to end customer accounts including fleet companies as required
• Progression to Daimler Truck Service Contract / Warranty invoicing / claim processing (training will be provided)
• Weekly out of contract cost consolidation invoicing to managed fleet
• General admin duties and general support to the service team with day-to-day tasks.
• Resolving invoice queries with suppliers to ensure quotations are accurate and cost effective.
• Chase all outstanding purchase orders to ensure supplier invoices associated works are approved.
• Point of contact for general enquiries with our customers in the admin office.

Skills and Qualifications for the Administrator:

• Basic product knowledge and strong overall computer literacy.
• Experience using Keyloop / Kerridge or similar dealership management systems (desirable but not essential).
• Confidence working with invoicing, administration, or customer service tasks in a fast‑paced environment.
• The ability to communicate clearly and professionally at all levels — from technicians and suppliers to customers and internal teams.
• Full training and support will be provided to help you meet objectives and progress within the role.
• High attention to detail — particularly when creating job cards, processing invoices and resolving queries.
• Proactive and organised, with the ability to manage multiple tasks and prioritise effectively.
• Problem‑solving mindset, able to take initiative and follow issues through to resolution.
• Strong relationship-building skills, working collaboratively with the workshop, technicians, suppliers and customers.
• A positive, can‑do attitude, with a willingness to learn and adapt.
• Customer-focused approach, ensuring a helpful and professional service at all times.

Benefits for the Administrator:

• An extra day off for your Birthday
• 23 days of annual leave per year PLUS Bank Holidays
• Four times death in service benefit.
• Working for an official Great Place to Work™️ and UK Best Workplace.
• Working for a Best UK Workplace for Wellbeing and Development.
• Awarded Armed Forces Covenant Silver Award (RLS)
• Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.
• Auto-enrolment pension.
• Self-development journal
• Ranked 101 in SW Business Insider’s Top 500 Companies
• Enhanced Maternity and Paternity pay policies.
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
• Mental Health First Aiders.
• Reward and recognition programmes, including our annual Group Awards and opportunities to attend our Wembley box as a celebration of your hard work and dedication.
• Annual appraisals programme and progression opportunities.
• Manufacturer training and access to our in-house training.
• Long service recognition and annual leave increase after 5 years’ service.
• Branded uniform
• Charities of the Year programme, Army Sport sponsors and community engagement initiatives

Location: Reading

Salary: £26,440 per annum