Studio Manager & Senior Pilates Instructor

We are looking for a highly experienced, passionate, and professional Studio Manager & Senior Pilates Instructor to join a premium fitness brand. This role is ideal for someone who is not only an excellent instructor, but also a strong leader who can oversee daily studio operations, support the team, build strong client relationships, and contribute to the growth and identity of the brand. The Studio Manager & Senior Pilates Instructor will be responsible for teaching daily classes, managing the weekly schedule, supporting instructors and reception staff, maintaining a premium client experience, and working closely with the Managing Partner to ensure smooth studio operations and continued brand growth.

Key Responsibilities

Pilates Instruction & Class Quality

• Teach the required number of Pilates classes daily, including mat, reformer, and any other approved studio formats.
• Deliver safe, high-quality, engaging, and technically correct classes for different levels.
• Design creative, effective, and well-structured classes that reflect the Pilates Lab brand and client needs.
• Offer modifications and progressions to accommodate different fitness levels, injuries, and client goals.
• Maintain a professional, welcoming, and motivating teaching style in every session.
• Ensure all classes start and end on time and that the room is prepared before each session.
• Support private sessions, assessments, workshops, and special classes when required.
• Stay updated with Pilates education, movement trends, anatomy knowledge, and best practices.
• Maintain high standards for safety, cueing, flow, client correction, and equipment use.

Studio Operations

• Oversee the day-to-day operations of the studio and ensure everything runs smoothly.
• Make sure the studio is clean, organized, fully prepared, and aligned with brand standards at all times.
• Monitor class attendance, client flow, equipment condition, and the overall studio atmosphere.
• Ensure all Pilates equipment is used safely, maintained properly, and reported for repair when needed.
• Support inventory checks for studio supplies, cleaning materials, merchandise, and client amenities.
• Ensure all opening, closing, and daily studio procedures are followed by the team.
• Identify operational issues and propose practical solutions to the Managing Partner.
• Help maintain a premium and consistent studio experience across every shift and class.

Scheduling & Team Coordination

• Prepare and manage the weekly class schedule in collaboration with the Managing Partner.
• Coordinate full-time instructors and freelancers to ensure proper class coverage.
• Help arrange substitute instructors when needed and reduce gaps in the schedule.
• Support instructors with class planning, client management, and studio standards.
• Assist with onboarding, training, and guiding new team members.
• Monitor instructor performance and provide constructive feedback when needed.
• Help maintain a positive, professional, and supportive team culture.
• Ensure the team communicates clearly and works together smoothly.

Client Relationship & Experience

• Build strong relationships with clients and create a warm, welcoming studio environment.
• Listen to client feedback, concerns, and suggestions in a professional and solution-focused way.
• Follow up with clients when needed regarding their experience, goals, progress, or concerns.
• Support client retention by helping clients feel seen, supported, and valued.
• Help manage client complaints calmly, professionally, and in line with studio standards.
• Make recommendations for suitable classes, instructors, packages, or private sessions based on client needs.
• Ensure the reception team delivers excellent customer service.
• Help create a consistent client journey from booking to check-in, class experience, and follow-up.
• Recognize regular clients, support new clients, and help build a strong community feeling inside the studio

Reception & Admin Supervision

• Supervise the receptionist and ensure front desk tasks are completed properly.
• Support the reception team with bookings, client inquiries, check-ins, payments, and schedule updates when needed.
• Make sure the reception area is organized, welcoming, and aligned with studio standards.
• Ensure client communication is professional, clear, and timely.
• Help update client notes, attendance records, waiting lists, cancellations, and important client information when required.
• Ensure studio policies are communicated clearly to clients and followed consistently.
• Support accurate reporting of attendance, feedback, incidents, maintenance needs, and operational updates

Social Media & Marketing Support

• Create and post social media content in line with the brand.
• Capture suitable class moments, studio atmosphere, instructor content, behind-the-scenes clips, and client-safe content when approved.
• Suggest content ideas that educate, inspire, and engage the community.
• Help promote classes, workshops, offers, collaborations, events, new instructors, and special launches.
• Work with the Managing Partner on social media calendars, campaign ideas, and brand messaging.
• Ensure content reflects a polished, professional, and consistent image.
• Encourage instructors and freelancers to contribute suitable content ideas and moments from classes.

Events, Collaborations & Brand Growth

• Suggest new themed classes, challenges, workshops, and special events.
• Help plan and execute brand collaborations, pop-ups, wellness events, and community activations.
• Support partnerships with relevant brands, instructors, wellness professionals, and local businesses.
• Help develop ideas to increase class attendance, client engagement, and studio visibility.
• Represent Pilates Lab professionally at internal and external events.
• Support seasonal campaigns, launch events, and client appreciation activities.
• Work with brands for collaborations that align with the Pilates Lab identity and client profile.
• Help create fresh class concepts, community moments, and experiences that keep the schedule exciting.

Leadership & Studio Standards

• Act as a role model for instructors, freelancers, reception staff, and clients.
• Maintain a calm, professional, and solutions-focused attitude.
• Help create and maintain studio standards for teaching quality, client service, cleanliness, safety, and communication.
• Lead by example in punctuality, presentation, reliability, and professionalism.
• Support the Managing Partner with reports, feedback, observations, and recommendations.
• Help ensure the studio environment feels premium, welcoming, organized, and community-driven.
• Support full-time instructors and freelancers in any way needed to help them succeed and stay aligned with studio expectations.
• Protect the reputation of Pilates Lab by maintaining confidentiality, professionalism, and consistency.

Skills & Qualification 

• Passionate about Pilates, wellness, and client care.
• Confident teaching both group classes and private sessions.
• Strong communicator with excellent people skills.
• Organized, reliable, and able to manage multiple responsibilities at once. Friendly, professional, and client-focused.
• Creative in designing classes, events, content ideas, and community experiences.
• Comfortable managing a team and giving feedback.
• Able to work under pressure and solve problems quickly.
• Detail-oriented with high standards for cleanliness, presentation, and service.
• Flexible and willing to support wherever needed.
• Comfortable using booking systems, social media, and basic admin tools.
• Positive, proactive, and aligned with the vision of the brand.

Certifications & Experience Required

• Must be certified in Mat Pilates and Reformer Pilates.
• Certification in special populations, injury rehabilitation, pre/postnatal Pilates, scoliosis, corrective exercise, or similar areas is a strong advantage.
• Previous experience teaching group and private Pilates sessions is required.
• Previous experience in studio management, team leadership, or client-facing operations is preferred.
• Strong understanding of client safety, class programming, anatomy, and professional studio standards.
• Ability to teach different levels, from beginner to advanced, with confidence and care.

Additional Requirements

• Minimum 5 to 8 years of Pilates teaching experience preferred.
• Good English communication skills. Arabic is a plus.
• Ability to work flexible hours, including mornings, evenings, weekends, and special events when needed.
• Professional appearance and conduct that reflects a premium wellness environment.
• Ability to work closely with the Managing Partner and accept feedback in a constructive way.
• Strong sense of responsibility, ownership, and accountability.

Performance Expectations

• Quality and consistency of classes taught.
• Client satisfaction, retention, and community engagement.
• Smooth daily studio operations.
• Positive team coordination and instructor support.
• Well-organized weekly scheduling and reliable class coverage.
• Strong communication with the Managing Partner.
• Creative contribution to events, social media, collaborations, and class concepts.
• Professional handling of client feedback and complaints.
• Maintaining the studio’s standards, energy, cleanliness, and reputation.